Do you accept customized services?
Yes, of course, we can not only provide soft cooler samples, but also customize soft cooler according to your requirements. Please feel free to tell us your requirements, we will try our best to meet your needs.
What’s the delivery term?
At most of time, we have stock in the factory. If there is no stock, normally, the delivery time is 15-30 working days after deposit receipt. If you are in urgent need, we can consider making a special arrangement for you.
Are your company a trading one or a factory?
We are an industry and trade integrated company, engaged in the research and development and production of soft cooler bag, self-production and self-sales. The foreign trade department was established in 2017 and OEM is also accepted.
How to choose the most suitable products?
As long as you tell us what kind of soft cooler bag you need and the required specifications, our professional team will give you the best advice.
What is the order process?
Inquiry-Quotation-Communication-Order Confirmation-Deposit-Production-Settlement of Balance-Packaging-Delivery-Customer Reception-After-Sales Service
Can we visit your factory before order?
Yes, we warmly welcome and sincerely invite you or your team to visit our factory, we can help to arrange hotel and pick you up at the airport.
Is the soft cooler bag packaging safe during transportation?
The soft cooler bag uses standard export cartons as outer packaging and stretch film as inner packaging, which will not be damaged. We have shipped many soft cooler bags to Europe and North America, etc. by sea or air without damage.
